Virgin media broadband wall socket. Now another team needs to fix that cable but the technician booked my appointment for 28th as per the message i Booking an engineer is easy with Virgin Media. Virgin media broadband wall socket

 
 Now another team needs to fix that cable but the technician booked my appointment for 28th as per the message i Booking an engineer is easy with Virgin MediaVirgin media broadband wall socket Awful first impressions of Virgin Media

Broadband wall socket. I'm trying to setup my Virgin media hub right now and according to the guide, I need to plug my hub into the wall socket. Been having problems with my landline not working for some time, rang VM and they sent me a Hub 3 to replace the old cable modem I had. on ‎01-12-2022 11:22. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. I do not have the wall socket by Virgin Media, so that it is no way to connect with the isolator cable as well as the hub. Mobile Your Account. However, I do not have any of the specified wall sockets available. This is a little untidy for my likeing. Stay safe. Sign in . It looks like the white wire clipped to the wall is maybe a Sky cable or TV aerial where the installers couldn't be bothered to drill a new hole, so removed the VM cable between the outside wall box and inside to your home. Assuming the cable from this box hasn't been cut yes, you can get VM Broadband, however it isn't full fibre, it's called HFC where it's part fibre and part coax cable, hence the screw connector on the wall box: You can unscrew the two screws, remove the panel, and check if there is still a cable running into the wall. Next, connect the power cable with the blue tab. Browse Virgin Media Virgin Media Community. There are two outputs from here (the two connectors that are close together on the white box). Up to 3 WiFi Pods if needed. I have just moved into a flat and was given the option to do a quick setup on a new broadband package so selected this option. All forum topics; Previous topic; Next. No virgin media wall socket in QuickStart, set up and connections yesterday; Hub3 Flashing green light in Networking and WiFi Thursday; No wall socket but wire from underneath floorboards in QuickStart, set up and connections Thursday; Wall Socket Issue in QuickStart, set up and connections WednesdayI have had my broadband delivered and i haven't got a wall socket so i can not set up my broadband - 5321911. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. It may just be a cable rather than an internal wall box. Entertain me; Broadband Deals. Can't find a VM wall socket I only have this (will try and post a picture), which leads - 5292896. Older sockets might be labelled NTL or Telewest instead and newer homes may have more than one socket. And on the back of the box. virgin media internal wall box. Virgin Media Wall Socket. You should call 150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults) When calling Faults you will hear the automated response asking you to press 1 for the link to online support etc. I am going to cancel. To be clear here, the phone needs to be directly connected into the Hub itself, so would be need to be placed near your Hub. Re: Wall socket. New kit has arrived, including a hub, a TV box, a connector cables for both internet and TV, etc. It’s not guaranteed it will work in your home. New to the UK and just moved into our first home here. Discounts, coupons and cashback: 2019 = £1,443. Wall Socket. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. - 5250024 Re: No Wall Socket for Quickstart. Vonage 2nd line. I don't work for Virgin Media. . Call the Pre-installation and delivery team on 0800 052 1734. This is usually a plastic wall box that. Virgin. We have the quickstart pack but sadly cannot get broadband set up and working. Broadband. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsHow and where do i book a technician for broadband in QuickStart, set up and connections yesterday; Virgin Media Wall Socket Connector Wrong Kind in QuickStart, set up and connections yesterday; No vm wall socket in QuickStart, set up and connections yesterday; Can't find wall socket in QuickStart, set up and connections yesterdayHi there @harpreetsingh21. No wall socket but wire from underneath floorboards. There’s even no BT wall socket. The cable on the right looks like is for a Freeview TV antenna. We can certainly work to get an engineer booked in to get this installed. Discover how Virgin Media services are installed. Hi I’m just wondering if I could get an engineer to come out and help put in a new wall socket I have a different type of internet and have switched recently and need a new wall socket to plug in the new internet. Virgin Mobile. It feels like I need to just obtain a connector to enable the two to fit. See where this Helpful Answer was postedI've just moved into a property and I'm trying to set up my Virgin Fibre broadband and TV package. 0 Kudos Reply. Tudor. QuickStart, set up and connections. No virgin media wall socket. Hi, Same problem here. cable from wall. on ‎05-04-2023 09:20. I wanted to try and see how well my internet functioned with the router upstairs and the TV hub on a wireless connection but when I conne. Yes, they will lose wifi connectivity but I am suggesting you do this just as a test. Don’t plug the power cable into a plug socket yet. 12-10-2022 18:51 - edited ‎12-10-2022 18:59. The metal box in photo 3 looks like a likely contender. I cannot find a Virgin wall socket within my flat. Don’t plug the power cable into a plug socket yet. on a domestic hub you look at the values thus. Tried ringing the number from my mobile - rings out, so the line is fine, it’s just the connection in the home. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Printer Friendly Page; No virgin media wall socket mattz1106. Solved: We have the quickstart pack but sadly cannot get broadband set up and working. Ordered VM broadband and was recommended by the website to select the self quick install option. Click & Collect. nor can I find a external brown box. Can you help? Many Thanks. on ‎15-02-2022 10:03. Options. Reply. Options. Occasionally only a very short stub of wire is left behind often hidden within. Cancel and get another open reach broadband as the previous one with the risk of not having broadband for days/ weeks before switch. Not had any success calling. our virgin media socket in the house is hanging off the wall and has been since it was first installed a couple of years ago. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. Thank you. My Virgin Media App. Options. Thank you very much 🙂. How can I book a technician in QuickStart, set up and connections 10 hours ago; Need wall socket in QuickStart, set up and connections 22 hours ago; not consulted on terminal box location and cable path in QuickStart, set up and connections yesterday1 ACCEPTED SOLUTION. Trouble shooter. It's true that. the technician came and setup the hub and socket but he said there was no signal and there must be wrong with the underground wire that connects my apartment to the main virgin hub which is some yards away. Consider a wireless connection: If a wall socket installation is impossible, you may want to consider a wireless connection. Connect the Hub’s power cable with the blue tab. See where this Helpful Answer was posted. The other is marked TV, & this is used for TV & Broadband. Package arrive today and realized I don't have a VM wall socket to. Virgin Media;. Networking and WiFi. Turn on and start the hub. It branches out to 2 positions one of them are BT RJ11 sockets And the other leads to the loft and I don’t want to put. The master phone socket is the main socket where the phone line enters your home, usually found in the hallway near the front door. There should be a wall mounted box somewhere inside that has an F socket on it. Wall socket. Failing this. ThanksEssentially, I can’t figure out how to connect my broadband cable into the wall socket. Should’ve checked this before I ordered. Package arrive today and realized I don't have a VM wall socket to plug the round cable into. In some cases, you may only find a cable modem connector being fed into your home or a plastic wall box with Virgin Media branding on it. No wall socket. 4 weeks ago. on ‎17-12-2022 10:39. But the metal isolator box looks like it might be the wrong way around. I'm very sorry for any issues you've had in speaking with the team. That looks suspiciously like a cut VM cable with the coax on the LHS and the old phone cable on the RHS. YNAB enthusiast and extreme coupon-er. You can’t fit the Virgin Media wall socket yourself, but after receiving your equipment, you can ask the Virgin Media technician to fit the wall socket for you. Hi, Iv just received my new broadband. Re: My Flat doesn’t have wall socket. Get the Hub ready by connecting the wires. Discover how Virgin Media services are installed. Virgin supplies Broadband using DOCSIS technology. Tuning in. My understanding is you can only get the quick start kit if the house has had VM in the past. Sign in . Stay safe online. 30-01-2023 13:36 - edited ‎30-01-2023 13:51. I have only got one rectangular shaped white socket. Otherwise you will need a maned install and call pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and. I wanted. Get virgin engineer to move the wall socket. The wall socket is far from where our TV is - and we need to connect the tv to the wi fi box too obvs. Please help. Virgin Media; My Virgin Media. This seems to be the only way that i can speak to someone about the issue. Virgin offers self-install to properties that have recently had a service. There would be a £25 non fault call out charge (it used to be £99) to do the work you require. VM phone sockets are not used for Broadband services, & as far as new customers are concerned are now obsolete, as the phone service is provided via sockets on the Broadband hub. My wall - 5351271. Buy Multimedia Sockets at Screwfix. This uses a copper coaxial cable of a similar type to the cable that feeds the signal from a rooftop TV aerial to a TV set. I would like to book engineer maybe to come and install a wall socket or sonehtnt so we can finally use the broadband. Turn on and start the Box. Insulator and Housing Latest Design Original Equipment 45 Angled Wall Socket with Modular Euro Style White Wall Box for Virgin Media Digital TV & Fiber Optic High Speed Broadband Internet Services New or : Combine media outlets by replacing the cover plate with a module of your choice. Take the red-banded end of the isolator cable, and plug it firmly into the Virgin Media socket on your wall. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. Thank you for your post. Tried looking but can't see a way to book an engineer for this? Thanks At the moment you have a Sky modem that is serviced by an RJ11 socket, which provides your Broadband from phone line. I can only find the TV socket. 2020 = £1,191,76. Long story short, I need an engineer to come and re-install the coax from the brown box outside as whichever company supplied the previous tennants internet/phone has cut the virgin media cable outside to install their own cable through the hole. If it is the VM cable, the coax cable on the LHS will be a bigger diameter than the phone cable on the RHS. Should’ve checked this before I ordered. Internet. I am so sorry to hear that you seem to be missing a wall socket in the home. Nip off one RJ11 plug and pass the cable through the hole in the wall for connection to the NTE5 socket, the remaining RJ11 plugs directly into the Hub. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Speed. Poking up from the ground, directly next to my house, is 1x thick cable and 1xdouble cable. Preparing for Landline changeover to fibre. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. There is this aerial splitter which seems the most obvious place to connect to, but the broadband won’t set up properly, as there is some hardware connection issue. . Manage Your Account. But I have an issue on the NTL box in the living room (which I want to put it there in the first place), there are no isolator plugged out. However the wall. Internal Wall socket power supply missing in QuickStart, set up and connections a week ago; FTTP New User Install Experience in QuickStart, set up and connections 2 weeks ago; No vm wall socket in QuickStart, set up and connections 3 weeks ago; Can't find wall socket in QuickStart, set up and connections 3 weeks agoHello, I am currently at the stage where I need to connect the red wall socket cable to the VM wall socket. So could you please help me on this . Rather than pay VM the £25 for a phone extension socket, you could put that money towards some modern cordless phones. I can only find the TV socket. 3 Connect the other end of the coax cable to the set top box or Virgin Media Hub provided. I recently moved into a new apartment that im renting and chose a bundle with virgin for my broadband services. In the new house, just connect the single cable from the Hub to the wall socket and see if it works. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal. Tudor. I just got Virgin Media kit and read all information carefully and checked - 5200805You can book a technician either by phoning customer support, or waiting for staff to reply here. Manage Your Account. You dont need a new router just for the test the Computer will connect directly. I don't longer work there. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsIf you want a proper wall box fitting you would need to call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. If however the socket itself has been removed you will need assistance. 19 minutes ago. Give the pre-install team a call on 0800 052 1734 as you will need a manned install to reinstate the isolated outlet. Virgin Media Community: Broadband: QuickStart, set up and connections: No Virgin Media Wall Socket;. Or wait here a day or two for a VM Mod to pick this up. The cable can be a loose wire as well as a socket, external cables may give a clue as to the location. Kenneth. Please help - 5208212. If you look into the back of your Hub, you'll see a port. Virgin Media; My Virgin Media. 1 ACCEPTED SOLUTION. Options. I'm very sorry to hear you don't have a Virgin Media wall socket in the property. Failing this. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. My VM Router is is my office adjacent to hall. Sign in . Hi, Having difficulty installing our new broadband. . Hi today I received my QuickStart package however when I went to install the hub I noticed my virgin media wall socket on the inside was blocked off with some kind of hard paste or cement, this makes it impossible to screw the hub you can’t get to the threads I have already booked a engineer but was just. Hi I ordered a broadband only package and it said I was suitable for self-install, so I went ahead and purchased. TV. Choose the best spot for your wifi hub. 2 Connect the red end of the coax cable to the right side of the Virgin Media connection box situated on the wall in your home. Failing that phone the Pre-installation and delivery team on 0800 052 1734 explain the situation. All the wall sockets I can see are for BT. Hi. Hi! New to the UK and just moved into our first home here. Virgin media wall socket for broadband is not what js shown on the installation guide. Back a step. Ordered VM broadband and was recommended by the website to select the self quick install option. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. £8p/m extra or included with Gig1 or Volt. So I’ve just coming from talk talk where all I needed was power and the telephone and broadband was in 1 line Simple. When I proceeded to set up my Hub 3 I quickly realised that. Been trying to call VM to book an engineer to vi. The wall socket I have within my home does not appear to be working. Virgin Media M125 Fibre Broadband. The other is marked TV, & this is used for TV & Broadband. Security matters. Is there likey to be any problem with this, such as degraded of weaker. Broadband. Some older sockets may have NTL or Telewest written on them. It works fine and my router (which is the black box in Picture 2), is connected to it via a cable. I, like others above, have a socket that looks like a BT phone socket, only with a Virgin Media logo. However, I do not have any of the specified wall sockets available. Hi, I have ordered a self-setup wifi kit and cannot find a virgin media wall socket anywhere. Tudor. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday. There were many cable companies that originally built the networks in the early 1990s. on ‎27-01-2023 17:22. However, I do not have any of the specified wall sockets available. Broadband only; Fibre broadband; Switch broadband; Gigabit. I don't have a virgin media wall socket and this is stressing me out. If digging / drilling / new external & internal cables are required the. No Virgin Media Wall Socket on ‎13-04-2022 14:47. Only there is ethernet port which is also not completely fitting. I'm a Very Insightful Person, I'm here to share knowledge. Learn more. 2 Install your Broadband Install your Broadband Connect the end of the isolator cable with the black band to the socket marked ‘Wall’ on the connector cables. in QuickStart, set up and connections 21-07-2023Virgin Media Community: Broadband: QuickStart, set up and connections: No Virgin Media wall socket; Options. Tuning in. Back a step. #2. Tudor. I’ve already cancelled my old BT service and now advised that earliest date for an engineer to come is 26th Jan. Does your wall socket look different? Your wall socket may have a plug attached to it. I've tried also plugging the phone into the hub, but the router settings say "telephony disabled" and there is again no phone line at all. TV. Stream from Virgin Media. • Using your TV remote push the Input, AV or Source button. Hi mariz2198, thanks for posting and welcome to our community. I'm currently renovating my living room, including the electrics. to be phone lines. @ssueto wrote: I tried it (Telewest socket) but I don't receive any Internet connection. Cable broadband connects your home to a fibre cabinet in your area. You then just do this: 1) remove the attenuator from the existing cable, plug it into back of hub. Now to my Issue: I opted for the self-installation ki. However the wall socket doesn’t have the correct connection for the cable with the hub. I have received my quick start-up kit. provided, I shall give them a call tomorrow. Hello, I'm a returning customer to Virginmedia and went with the QuickStart option, but I've ran into an issue where I have no broadband or TV. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. 5K. These are the parts I could find, they were screwed into the end on the coaxial cable. Call the Pre-installation and delivery team on 0800 052 1734. Re: Wall socket. I am so sorry to hear that you have faced an issue with your installation, I would be happy to take a look into this with you via a Private Message. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. I'm at the stage where I need to plug the -. on ‎05-09-2023 20:36. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. Next, connect the power cable. can someone contact me about moving a TV point please. 52. CABLE - today I show you how to set up Virgin Broadband Media HUB and phone. Options. Virgin Media Community: Broadband: QuickStart, set up and connections: I need a wall socket; Options. Fitting a new Virgin media wall socket in QuickStart, set up and connections 6 hours ago; No wall socket ? in QuickStart, set up and connections yesterday; Are These Virgin Wall Sockets for Fibre Broadband? in QuickStart, set up and connections Monday; Quick start - can’t connect in QuickStart, set up and connections. . How and where do i book a technician for broadband in QuickStart, set up and connections Saturday; Virgin Media Wall Socket Connector Wrong Kind in QuickStart, set up and connections Saturday; No vm wall socket in QuickStart, set up and connections Saturday; Can't find wall socket in QuickStart, set up and connections Saturday Hi, I have just received the Virgin Media Box for my broadband and noticed I have no wall socket to connect it. The internal box should be oblong, square one are for phone. Can't find wall socket for hub 5 in QuickStart, set up and connections Friday; Diamond cable wall socket in QuickStart, set up and connections Friday; New Install - No Connection in QuickStart, set up and connections Tuesday; I Need a Virgin Media Wall Socket in QuickStart, set up and connections TuesdayTelewest Cable Wall Sockets. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. Only now have I realised - 5272490. Entertain me; Broadband Deals. Browse Virgin Media Virgin Media Community. Hello, I'm a returning customer to Virginmedia and went with the QuickStart option, but I've ran into an issue where I have no broadband or TV. Hi team . We tried plugging the other cable (Ethernet?) into a wall socket but the router didn’t work. Hi there @aw2387743, thanks for reaching out to us and a warm welcome to the Virgin Media forums. on ‎23-10-2022 13:36. Plug the cables into the Hub. To be clear here, the phone needs to be directly connected into the Hub itself, so would be need to be placed near your Hub. TV, FM and DAB combinations available. Even sitting in the room above the router, the WiFi was dreadful. Go back to normal router mode as soon as the test is done. Plug the cables into the hub. Apologies for any cabling issues. Thanks for posting in regards to moving a wall socket, we appreciate you raising this via the forums. Have you checked to make sure there is no other kind of connection? Sometimes there is no wall box, just a trailing cable. Overall, Virgin Media aims to make the installation process as smooth and hassle-free as possible, and their customer service team is always available to answer any questions or concerns you may have. We'd love to assist with this, I will send you a PM here soon so we can look into what's. I will only be using one wall socket, so the other socket will have no connections. If it is a loose cable only, you will need one of these to connect the Quickstart cable. Gaming Support. Switched. That is a Virgin telephone socket. 1 ACCEPTED SOLUTION. Try the automated service status number 0800 561 0061 to check for any faults in your area. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. Hello everyone, I'm trying to setup my Virgin media hub right now and according to the guide, I need to plug my hub into the wall socket. . Some new sockets may look like one of the below. 0 Kudos. Tried looking but can't see a way to book an engineer for this? Thanks. Options 2 minutes ago Hi everyone, I've received the QuickStart installation kit and got to the first step with plugging into the isolator wall socket. Post a photo of the "wrong" socket please. If you are not going to use the splitter, then probably best to connect direct to the wall box for your broadband and totally bypass it. You need to go outside and locate the brown or grey omnibox on the wall. One of them was Telewest. I'm here to share knowledge, I don't work for Virgin Media. From there it is going into the white distribution amplifier. Hi. Hi there. This includes TV, Broadband, Wi-Fi Boosters, Phone and Wall Sockets. Go to solution. But I have no Virgin Media Wall socket in my - 5405516. Sounds like you will need a technician, as the cable may be disconnected in the street cabinet. Re: No virgin media wall socket. on ‎08-02-2023 13:33. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. Thanks for your post on our Community Forums @Kimloan, and a very warm welcome to our Community Forums! Sorry to see that the installation could have been done tidier that what was left behind. How about using a 10m RJ11 to RJ11 telephone cable. But be clear why you need the visit, because if there is no actual fault found with Virgin's own equipment there will be a charge of £25. The cable could be hidden within, or behind, furniture. on ‎04-02-2023 11:17. The cable on the right looks like is for a Freeview TV antenna. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsQuickStart, set up and connections. I would love to help you get your service installed. If you are not going to use the splitter, then probably best to connect direct to the wall box for your broadband and totally bypass it. Call the pre-installation and delivery team on 0800 052 1734 explain. Old Virgin Media box and poor signal. Well I can't seem to find anything like that and the closest thing I can find is a. But I have no Virgin Media Wall socket in my house. Being connected to the internet is one of the most important modern essentials in 2022,. I'm setting up my hub 3 and it comes with an ethernet cable will I need to use it to set it up as in the step by step guide it doesn't mention it and my wall socket for virgin media and socket for Ethernet cable are a good bit apart and the leads won't reach. Damaged Wall socket. Tried looking but can't see a way to book an engineer for this? Thanks. In some homes there is just a loose cable, looking on the outside it may be possible to see where it enters. 15 March 2021 at 12:49PM. 3 weeks ago. on ‎20-08-2022 22:47. The port of wall socket - 5152519. Dave. on ‎30-12-2022 13:41. Subscribe to RSS Feed; Mark Topic as New. Inside the spare room, the coax cable goes into the white VM internal wall box with just a TV actuator attachment attached (see pic), and the telephone cable goes into. The Virgin Media connection can be loose cable, perhaps from the outside you can see where it enters. Reduces the number of required wall sockets. My Virgin Media App. Gradually increase the force until the. kkd1. Hi Vera, Thank you for reaching out to us in our community and welcome both here and to Virgin Media, sorry to see you were unable to set up your services due to having no internal connection, I was able to locate you on our system with the details we have for you and can see a technician has now been and set things up. This is designed to stop ingress from broadcast TV, Radio & Mobile phone signals, which could cause serious issues with your installation.